LightningFAX Release Notes
Version: 8.3.0.38
Release Date: September 2007
Thank you for your interest in Sagemcom. The following document explains the evolution of LightningFAX from previous versions. It describes the new features introduced and lists those that were removed. System requirements and supported hardware are also described.
1. About LightningFAX
LightningFAX® Enterprise is an award-winning fax server software that empowers organizations with cost-effective, desktop email faxing and fax broadcasting. It enables users to send and receive faxes directly from their existing email clients or networked T.37-compliant multifunction printers.
LightningFAX’s rapid, secure, and reliable routing of faxes makes it the trusted choice of small to medium-sized businesses for improved workflow, document privacy, and fax management, yielding significant ROI.
Easy to use and administer, LightningFAX runs on Windows 2000 and 2003 and interoperates with intelligent fax boards. It increases productivity by 90% over traditional faxing, since users no longer need to make time-consuming trips to the fax machine to send or retrieve faxes, and to confirm fax transmission success.
With LightningFAX’s built-in Least Cost Routing (LCR) support, organizations can reduce telecom costs by at least 40% over traditional manual faxing.
Long-distance fax costs are virtually eliminated, since faxes sent over enterprise VPNs and WANs are routed to the system resource closest to the destination through Least Cost Routing and Intelligent Number Recognition.
With LightningFAX, fax hardware and analog fax lines are consolidated into a single system. This dramatically reduces costs compared to manual faxing, since leasing, maintenance and fax supplies are no longer needed. Organizations can save thousands of dollars a year, depending on fax volume and the number of users.
LightningFAX’s ActiveX and API toolkits enable easy customization and integration with in-house or commercial enterprise software, document workflows and invoicing systems.
LightningFAX’s SendFAX client caters to power fax users, since it is ideal for advanced functionality, such as fax broadcasting.
LightningFAX protects document privacy and facilitates compliance with various regulations, such as HIPAA and the Sarbanes-Oxley Act, by routing sensitive documents in TIFF or PDF format directly to approved recipients and designated secure printers.
2. Key Features
Unified Messaging
As part of a unified messaging system, LightningFAX enables faxes to share a common inbox, along with email, data and voicemail, generating 25–40 minutes of additional productivity per employee per day.
Integrates Seamlessly
LightningFAX facilitates your business processes by easily integrating with existing applications and groupware tools, and using existing directories and phone books. It even works in perfect harmony with your network-ready Multifunction Printers (MFPs).
Saves Money and Increases ROI
LightningFAX pays for itself within 3–6 months. By fax-enabling desktop users, it saves time, money and materials associated with traditional manual faxing, Organizations with multiple locations bypass approximately 40% of their long-distance tolls by harnessing the Least Cost Routing capabilities of LightningFAX.
24/7 Reliability
Fax machines are slow, problematic and unreliable. LightningFAX makes faxing fast and stable with distributed processing, load balancing and failover support.
Unsurpassed Support
Best of all, LightningFAX is backed by the most qualified and efficient technical support team in the industry.
3. New Features
Fax Approval
- Users can now add a workflow process by assigning a Fax Reviewer to a LightningFAX user. The Fax Reviewer has the ability to accept or reject the fax.
Broadcast Notifications
- LightningFAX now includes an enhanced notification mechanism that notifies a user once a broadcast is completed (all faxes are sent and/or failed). In previous versions, one notification was sent per fax.
Enhanced Support and Integration
- Support for Windows Vista and Office 2007
- Integration of Exchange 2007 through SMTP
- Support for Brooktrout TR1034 PCIe fax boards
4. Installation Instructions
Before installing, please review the LightningFAX Getting Started Guide.
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The installer must have administrator rights to install the Fax Server Software.
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Anti-virus applications should be disabled prior to the installation (It can be re-enabled once the install is completed successfully).
5. Documentation
There are three LightningFAX manuals. They are in PDF format:
6. Upgrade Instructions
Sagemcom strongly recommends creating a backup of your system before upgrading.
The following versions are eligible and supported for an upgrade to Version 8.3.0.38:
- LightningFAX 8.1.0.x
- LightningFAX 8.2.0.x
Customers upgrading their Microsoft Exchange Gateway must migrate to the new SMTP Gateway integration if they are currently using (or are considering using) Microsoft Exchange 2007.
A new license must be issued in order to upgrade to the latest LightningFAX version. Please contact license.americas@sagemcom.com prior to the upgrade and our Licensing department will assist you in obtaining a new license. Customers moving to the new SMTP integration for Microsoft Exchange will be issued a new license where the Exchange Gateway will be swapped for an SMTP Gateway with the Microsoft Exchange Gateway integration option enabled.
NOTE: Upgrades are not directly supported between different products (i.e., LightningFAX -> XMediusFAX or XMediusFAX -> LightningFAX), or different languages.
User-customized template files (*.wtx, lfrasterizer.ini, etc.) will need to be manually updated following the installation. A backup copy of these files can be found under "X:\Program Files\LightningFAX\Backup\Installation\YYYYMMDD-HHhMM\".
Please contact Support if you have any issues with the upgrade.
7. Supported Environments
Server Components
- Windows 2003
- Windows 2000 SP4
Requires IIS 5.0/6.0.
Client Components
- Windows Vista
- Windows 2003
- Windows XP
- Windows 2000 SP4
Supported Mail Servers
- Microsoft Exchange 2007 / 2003 / 2000
- Lotus Domino 7.0 / 6.5 / 6.0
- SMTP-compliant mail servers
Supported Versions of Outlook for Sagemcom Custom Outlook Forms*
- Outlook 2007
- Outlook 2003
- Outlook XP
- Outlook 2000
* TIFF support used by the Sagemcom Custom Outlook Forms exists only in Windows 2000. Customers using the Custom Outlook Forms must use PDF based notifications along with Adobe Acrobat Reader v5.0+.
Supported Versions of Notes for Sagemcom Custom Notes Forms
- Notes 7.0
- Notes 6.5
- Notes 6.0
Supported Web Browsers for the fax Web Access Feature
- Internet Explorer v6.0+
- Firefox v2.0+
8. System Requirements
LightningFAX Server System Requirements
| Number of Fax Channels / Ports | Processor | Memory | Hard Drive Space |
| 1-12 | P3 800 MHz | 256 MB RAM | 150 MB Installation footprint for all server components + 50 KB per stored fax page in server database (average) Note: Brooktrout fax board drivers require an extra 10 MB for installation. Dialogic fax board drivers require an extra 400 MB for installation. |
| 13-24 | P3 1.00 GHz | 256 MB RAM | |
| 25-48 | P3 1.40 GHz | 512 MB RAM | |
| 49-96 | P4 2.00 GHz | 512 MB RAM | |
| 97-120 | P4 2.40 GHz | 512 MB RAM |
LightningFAX Client System Requirements
|
Processor |
Refer to recommended system requirements for the operating system used. |
|
Memory |
Refer to recommended system requirements for the operating system used. |
|
Hard Drive Space |
35 MB installation footprint for all client components. |
9. Supported Fax Board Hardware
| Manufacturer | Model(s) | Line Type | PCI Type |
| Brooktrout | TR1034+P2-2L, TR1034+P4-4L, TR1034+P8-8L | Analog Loopstart | PCIx |
| Brooktrout | TR1034+E2-2L, TR1034+E4-4L, TR1034+E8-8L | Analog Loopstart | PCIe |
| Brooktrout | TR1034+uP2C, TR1034+uP2D, TR1034+uP4C, TR1034+uP4D | Analog DID | PCIx |
| Brooktrout | TR1034+P4H-T1-1N, TR1034+P8H-T1-1N, TR1034+P16H-T1-1N, TR1034+P24H-T1-1N | T-1 PRI/RB | PCIx |
| Brooktrout | TR1034+E4H-T1-1N, TR1034+E8H-T1-1N, TR1034+E16H-T1-1N, TR1034+E24H-T1-1N | T-1 PRI/RB | PCIe |
| Brooktrout | TR1034+P4H-E1-1N, TR1034+P8H-E1-1N, TR1034+P10H-E1-1N, TR1034+P16H-E1-1N, TR1034+P20H-E1-1N, TR1034+P30H-E1-1N | E-1 PRI/RB | PCIx |
| Brooktrout | TR1034+E4H-E1-1N, TR1034+E8H-E1-1N, TR1034+E10H-E1-1N, TR1034+E16H-E1-1N, TR1034+E20H-E1-1N, TR1034+E30H-E1-1N | E-1 PRI/RB | PCIe |
| Brooktrout | TR1034+P2-1B-R, TR1034+P4-2B-R | BRI (Euro ISDN) | PCIx |
| Brooktrout | TR1034+E2-1B, TR1034+E4-2B | BRI (Euro ISDN) | PCIe |
| Brooktrout | TruFax 200/250 BRI, TruFax 400/450 BRI | BRI (Euro ISDN) | PCIx |
| Brooktrout | TruFax 100, TruFax 200 | Analog Loopstart | PCIx |
| Dialogic | Diva Server BRI-2M, Diva Server BRI-8M | BRI (Euro ISDN) | PCI |
| Dialogic | Diva Server PRI/E1/T1 | T-1 E-1 PRI/RB | PCI & PCIe |
| Dialogic | Diva Server Analog - 2, 4 and 8 | Analog Loopstart | PCI |
10. Supported MFPs
LightningFAX can be integrated with a diverse range of multifunction printers (MFPs). This support allows users to scan and send their documents as faxes, much like sending faxes with a traditional fax machine.
The following requirements must be met in order to send faxes from MFPs:
- The MFP must support the ITU T.37 specification.
- The SMTP Gateway component must be licensed, installed and properly configured.
All LightningFAX releases have been validated with the following MFPs:
SAGEM
- MF4690n
- MF5481n
- MF5680n/dn
- MF5890dn/bdn
OKI
- B4545 MFP
- B2540 MFP
11. Known Issues
- The Windows Help (WinHlp32.exe) program is no longer included with Windows operating systems starting with Windows Vista. However, you can download the Windows Help program from Microsoft’s Download Center in order to consult the LightningFAX online help.
- The Gateway for Microsoft Exchange is still available for Exchange 2000 and 2003 customers but will not run on Exchange 2007. Users of Exchange 2007 will be required to move to the new SMTP-based integration and obtain a new license.
- Broadcast Notification Settings cannot be overridden through forms (Microsoft Outlook and Lotus Notes), the Web client nor SMTP body codes.
- Customers upgrading from previous releases and who are using either the PrintToWeb or PrintToMail printer drivers must reinstall those components in order to retain their functionality.
- CDO (Collaboration Data Objects) is still supported and available through Microsoft’s Web site but is not provided as part of the Outlook 2007 installation. Microsoft Outlook forms will not be able to retrieve sender information through MAPI unless CDO is installed. For more information on this and to download Collaboration Data Objects, version 1.2.1, click here to visit the Microsoft Download Center.
12. Feature Requests
Let Sagemcom know what features you would like to see in the next version of LightningFAX. You may email feature requests to us at the following address: xmediusfax.featurerequests@sagemcom.com
13. About Sagemcom
Sagemcom Inc., the North American subsidiary of European mobile/broadband communications leader Sagem Communications (SAFRAN Group [Paris: SAF.PA]; www.safran-na.com), is the global pioneer and leader in boardless T.38 Fax over IP (FoIP) fax server solutions for VoIP networks.
Sagemcom (formerly Interstar Technologies Inc.) is well known for its award-winning XMediusFAX® (boardless T.38 FoIP) and LightningFAX® (for legacy fax boards) fax server software, catering to enterprise, government and service provider accounts of all sizes in more than 40 countries. Sagemcom has been “Changing the Way You Fax” with software-only FoIP since 2002.
For more information, visit the Sagemcom Web site at www.faxserver.com.
14. Contact Us
| Corporate Headquarters | Europe, Middle East & Africa (EMEA) Sales |
| Sagemcom Inc. 455 Fenelon Blvd., Suite 112 Montreal, QC H9S 5T8 Toll-free U.S./Canada: 1.888.766.1668 |
Sagem Communications 27, rue Leblanc 75512 Paris Cedex 15 FRANCE Tel.: +33 (0) 1 58 11 77 00 Fax: +33 (0) 1 58 11 77 50 |
Homepage: www.faxserver.com
License Requests: license.americas@sagemcom.com
Feature Requests: xmediusfax.featurerequests@sagemcom.com
Support
North America: 1-514-631-1668
Toll-free (U.S./Canada): 1-888-766-1668
Email: xmediusfax.support.americas@sagemcom.com
EMEA (Europe, the Middle East and Africa): + 33 1 58 11 73 73
Email: xmedius.support.emea@sagem.com